In this article, we tell you more about accessing the Influentials platform and connecting your socials.
First things first, you need to have a Facebook account to create your Influentials account and log in. Is it possible to create an Influentials account without Facebook? Unfortunately not. Thanks to Facebook we can make it possible to track your Instagram activities and for you to upload your content for campaigns.
Connect your Instagram to your Facebook Page
First things first, you have to make sure that the Instagram you would like to connect to the platform, is synced with a Facebook page. No worries, you don't have to be active on the page, but the connection is very important to make use of the Influentials platform. Don't have a Facebook page yet? Then create one!
You can connect and create a Facebook page to your Instagram account through the Instagram app. Simply go to your Instagram profile and click the "Edit Profile" button. In the menu, you can find under "Public Business Information" the first option Page. You can check if there is already a Facebook page connected to your Instagram or create a new one.
Connect Facebook and Instagram to Influentials
Now it's time to connect your Facebook and Instagram to the Influentials platform. In the video, we'll take you through the steps.
It's important to start with Facebook on the managing page of your Facebook page. Here you can see if it's synced with the right Instagram page.
Next up we have to make sure you've given us the right permissions to make the connection. Please note, that we can't and never will have control over your account. We'll never be able to change or post something for you. By allowing us to make the connection with your socials to the platform, you'll be able to apply for campaigns and upload content for campaigns.
If your page isn't well connected to your Instagram, you will end up receiving a 'We couldn't find any pages to connect with' error, so make sure to check your Instagram en Facebook settings. This is where you will solve the problem. Follow the next steps to check the status:
- Go on your laptop or pc (you won't be able to access the settings on your mobile phone).
- Go to Facebook and click on your profile picture in the top right. Then log in as the Facebook page that should be connected to your Instagram.
- Click again on the top right and go to settings & privacy.- Go to settings
- Scroll down to Permissions- Click on linked accounts- You should be able to see which Instagram account is linked to your page.
- If you click on the view button you'll get another overview with different access options. You can also disconnect your instagram from here.
If your instagram is not showing up here, you have to reconnect it again. You can either do it from here or through the Instagram app. It also may take some time for the platform to recognise the connection. So please try again a little later.
Check this Meta article for more information as well.